Frequent question: Who do I call about federal student loans?

call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.

How do I track my federal student loans?

StudentAid.gov is the U.S. Department of Education’s comprehensive database for all federal student aid information.

At StudentAid.gov, you can find:

  1. Your student loan amounts and balances.
  2. Your loan servicer(s) and their contact information.
  3. Your interest rates.
  4. Your current loan status (in repayment, in default, etc.)

How do I contact fafsa by phone?

The Federal Student Aid Information Center at 1-800-4-FED-AID (1-800-433-3243) is available 8 a.m. to 10 p.m. Eastern Time, Monday through Friday, except federal holidays.

Who do you contact if you are struggling to repay your federal student loans *?

Contact your loan servicer as soon as possible. You may be able to change your repayment plan to one that lowers your monthly payment and, in some cases, may be based on your income. You can also ask your loan servicer about your options for a deferment or forbearance or loan consolidation.

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What if your student loan is not federal?

If you have private student loans, you’re not eligible for the CARES Act, federal forbearance programs or Direct Consolidation. However, you may still be able to qualify for help through your lender. Some lenders are offering deferments and alternative payment plans to borrowers affected by the coronavirus pandemic.

How do I find out who holds my student loans?

To find out who your loan servicer is,

  1. visit your account dashboard, find the “My Aid” section, and select “View loan servicer details,” or.
  2. call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.

What document explains your rights and responsibilities as a federal student loan borrower?

The Master Promissory Note (MPN) is a legally binding document. Before you agree to take out student loans, you should understand your rights and responsibility as a student loan borrower. Federal student loan borrowers have a number of options to successfully manage student loan debt.

How do I talk to a representative for FAFSA?

If you are not sure which service center to call, contact the Federal Student Aid Information Center at 1-800-433-3243 or by email at studentaid@ed.gov.

How do I talk to a real person at FAFSA?

To speak with an agent, you need to dial 1-800-433-3243 and say “speak with a customer service representative” (typical waiting time is about 1-4 minutes) and stay on the line. For your convenience below are other options available via Federal Student Aid automated phone system.

How do I contact FAFSA?

For general information about federal student financial assistance programs, help completing the FAFSA, and to obtain federal student aid publications, call 800-4-FED-AID (800-433-3243). The TDD number for hearing-impaired individuals is 800-730-8913.

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What happens if you Cannot pay back student loans?

Once federal student debt is in default, the government is able to garnish borrowers’ wages, Social Security checks, federal tax refunds and disability benefits. In some states, borrowers with defaulted student loans can have their professional licenses revoked as well as their driver’s licenses.

What happens if you don’t earn enough to pay back student loan?

If you stop working, or start to earn below the repayment threshold, your repayments will stop until you earn over the threshold. You’ll make a repayment if you go over the weekly or monthly threshold at any point during the year, for example, if you get a bonus or work overtime.